We have added a workaround to this issue in ProSelect 2019r2.10 (Released late December 2019) so either update your ProSelect to at least this version OR remove the slashes from your file or folder names.Ģ. My Jobs -> Portrait/Weddings -> Output Images (slash in 'Portrait/Weddings') If you are using Photoshop CC2020 and High-Res Production is stopping then check that you don't have any forward slashes ('/') in any of the paths to either your images file or the output folder location. If it is, then complete this process before trying to access it from ProSelect. To test this, manually open Photoshop and check that it is not asking you for any registration information. This can happen if you have recently installed, upgraded or activatded Photoshop. Photoshop asking to confirm registration details (again) If you have recently installed a new version of Photoshop, you should restart your computer then try again. Since this is how ProSelect connects to Photoshop then this will cause errors when try to doing any operations in ProSelect that link to Photoshop. Some Photoshop upgrades (CC2018 recently reported) leave your computer is a state that prevents commands being sent to it via AppleScript. Just upgraded or installed a new Photoshop version If the issue is still not resolved, then below are some reasons why ProSelect will give an error when trying to connect to Photoshop on a Mac:

As your first point of action, please re-start your computer.

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